Returns & Exchanges

At Brandon Maxwell, we strive for complete satisfaction with your purchase; however, we accept returns of unworn, unwashed, and unaltered merchandise within 14 days of the delivery date. Please ensure all original tags are attached and the items are in their original packaging to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Follow the prompts to generate and print a pre-paid UPS shipping label, which will be sent directly to your email address.

3

Pack Your Items

Carefully place your items and the original packing slip into the shipping box, ensuring the package is securely sealed.

4

Ship and Track

Drop off your package at any authorized UPS location and keep your tracking number to monitor the status of your refund.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing